Cancellation & Refund Policy

Last updated: April 2026

This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations, refunds, and modifications for bookings made with The Event Stage. By confirming a booking, you agree to abide by this policy.

Cancellation by Client

If you wish to cancel a confirmed booking, the following terms apply:

• More than 60 days before the event: A full refund will be issued, minus any non-recoverable costs already incurred (such as artist travel arrangements or equipment procurement).
• 30 to 60 days before the event: 50% of the total booking amount will be refunded.
• 15 to 30 days before the event: 25% of the total booking amount will be refunded.
• Less than 15 days before the event: No refund will be issued.

All cancellation requests must be submitted in writing via email to info@theeventstage.com. The cancellation date will be determined by the date we receive your written notice.

Cancellation by Company

In rare circumstances, The Event Stage may need to cancel a booking due to unforeseen artist unavailability, health emergencies, or other extraordinary circumstances. In such cases:

• We will make every reasonable effort to provide a suitable replacement performer of equal or greater calibre.
• If no suitable replacement can be arranged and the client does not wish to proceed, a full refund of all payments made will be issued.
• We will not be liable for any additional costs, damages, or losses incurred by the client as a result of such cancellation.

Refund Process

Approved refunds will be processed within 15 to 30 business days from the date of cancellation confirmation. Refunds will be issued to the original payment method used at the time of booking. Any bank or transaction fees incurred during the refund process are non-recoverable.

Force Majeure

Neither party shall be held liable for failure to perform obligations under a booking agreement due to events beyond reasonable control, including but not limited to:

• Natural disasters, epidemics, or pandemics
• Government restrictions, travel bans, or curfews
• War, terrorism, or civil unrest
• Severe weather conditions rendering the event unsafe
• Any other circumstances that are beyond the reasonable control of either party

In the event of a force majeure situation, both parties will work together in good faith to reschedule the event or arrive at a mutually agreeable resolution.

Modifications

Requests to modify a confirmed booking (such as changing the date, venue, performer, or scope of services) are subject to availability and may incur additional charges. Modification requests must be submitted in writing at least 15 days before the scheduled event date. We will make every effort to accommodate changes, but modifications cannot be guaranteed.

Contact Us

For cancellation requests, refund enquiries, or booking modifications, please contact us:

• Email: info@theeventstage.com
• WhatsApp: +91 92861 36855